It has already been 8 months since the world first heard about COVID-19 and yet the economic impact brought by this pandemic has not improved for most around the world. Many businesses are still having trouble adapting to the new normal. New standards of procedures were introduced and business operations were forced to change in an effort to combat the long lasting effects of growing COVID-19 cases.
As a recruitment agency in Malaysia, BGC Malaysia understands the challenges that employers face when adapting to the new normal. These are some of our insights about Malaysia’s current workplace climate, and some tips on how employers can continue their operations amidst this pandemic.
1. Contract Hiring
When uncertain about how the organisation will brace the effects of this crisis, one measure deployed by hiring managers and HR is to hire contract workers instead of permanent employees. One thing to note about this pandemic is that it is quite difficult to make certain hiring decisions. Because of this, hiring new employees can be considered a risky move in the sense that they may be a longer term liability that the hiring company may have to bear should things go south in the near future. To prevent making risky, long-term investments, many organizations opted to use recruitment and outsourcing solutions offered by hiring agencies like BGC Malaysia to source contract workers to help them fill the temporary vacancies in the workforce that are required to continue their business operations.
Additionally, contract employees engaged through recruitment and manpower agencies like BGC Malaysia may have their payroll parked directly under the recruitment agency itself. This, in our opinion, helps to save employers plenty of time, money and effort in managing the payroll administration or even manpower deployment.
Aside from this, the process of hiring and onboarding contract workers is typically faster than hiring permanent employees. This allows employers to almost instantly see a positive result in their business without having to go through a lengthy process of recruiting a permanent employee.
2. Get familiar with working from home culture.
It almost seems like the working from home culture is going to be around for a long time if not indefinitely. Overseas, tech giants like Google, Twitter, Microsoft Shopify and Facebook talked about implementing working from home “forever”. This move, if proven effective, may set an example that could be adopted in other fast tech adopting cities in South East Asia.
Given the concerning circumstances that Malaysia is currently facing, it is realistic to assume that the working from home trend is going to be around for quite some time too. Malaysian’s Director General of Health Malaysia recently shared a projection of cases COVID-19 cases for Malaysia via Twitter that shows a prediction of a spike inCOVID-19 cases to take place under all possible scenarios.
On the 22nd of August, the Malaysian government announced that all employees who are staying in red zones, such as KL, Selangor, Sabah & Putrajaya areas must work from home. During such times, companies should limit contact between workers to maintain business continuity.
Regardless of speculations on how COVID-19 will impact the future of work, many workplaces in Malaysia are finding it difficult to adapt to working from home culture.
Here are some tips that could help workforces to fully adapt to a remote working, digital culture.
Be the first in your sector to adopt early to new technologies and web applications
There are many applications that could help facilitate working from home as an effective working culture. Meetings can be set up virtually through applications like Zoom, Google Meet and Skype. Several apps integrate chat room functions video conferencing functions into one app like Discord. Discord, for instance, allows users to add bots that can be coded to serve automated functions like set up reminders or sending emails on behalf of the users.
Aside from that, workplace efficiency can also be improved if your workforce fully embraces cloud services. Cloud services allow users to collaborate without having to physically meet. Users can also retrieve data from the cloud virtually. Using these technologies makes the whole working from home experience more efficient and productive. Organizations will be able to conduct their operations without having to jeopardise the safety of their employees.
Manufacturing industries that require labor work in order to continue their operations can also adopt to new technologies like automation. Integration of automation in manufacturing industries would not only futureproof business operations but will also allow companies to cushion themselves from the impact of COVID-19
Decision makers in the workforce should not shy away from new innovations and be on a constant lookout for new technologies that would grow your employee performance in the workplace.
Ensure your employees have access to stable internet connection and computers
Technology and the internet go hand in hand. Most of the applications that are being used to work from home require an internet connection to function properly. Some of the applications require users to have a strong and stable internet connection. It is advisable to not rely on mobile data as an internet connection instead employees are advised to rely on wifi provided by well-known ISP’s like Telekom Malaysia or Maxis.
3. Digitise your business operations
Many businesses in Malaysia are starting to undergo the process of digitalisation. This process can help organizations to continue their operations without breaching any standards of procedures that were introduced by the authorities. The Malaysian government also announced their support in the form of grants will be provided to help SMEs adopt to digitalisation of their daily operations as an effort to shift the nation towards building a digital economy. Some of the areas that organizations can digitalise on are as follows:
Implement finance technology in transactions
Finance technology (Fintech) refers to the new innovation that aims to compete with the traditional means of transactions. Implementing fintech solutions in your organization will make transactions faster and easier to handle. Records of transactions are also easier to retrieve as it is stored safely and confidentially online. This process also facilitates cashless payment which is a practice that is advised in order to combat the rising cases of COVID-19 in Malaysia.
HR Payroll System
HR Payroll System refers to the system that calculates the compensation that employees under a payroll would receive. The system can help make the salary payment process easier for employers.
A good HR payroll system would automatically calculate payroll, keep time and attendance record, can manage claims and expenses, provide invoice and reports as well as protect the user’s data. These functions are all available in BGC Group’s WECARE™ software.
Employers could also turn to recruitment and manpower outsourcing agencies like BGC Malaysia who offer solutions that help manage payroll and HR administrative services. BGC Malaysia’s payroll management system provides you with an end-to-end solution for all of your payroll related problems.
Do you need help to hire contract employees to fill in temporary vacancies in your company? Find out more about how we can help you with contract recruitment. Don't hesitate to click on the contact us button and tell us what we can do to help you. At BGC Malaysia, we provide solutions to all of your HR needs!