Call Centre recruitment malaysia

Call Centre Recruitment In Malaysia

Are you looking to build and outsource the recruitment and management of your call centre support team?

Our Call Centre Recruitment Specialist In Malaysia Can Help

Call centre employees can be an integral part of a business's customer engagement frontline. These require highly patient people who go the extra mile to provide solutions for troubled customers. Highly successful call centre crew may be challenging to find - but our recruitment team knows exactly how to spot one when you are looking to hire. 

We have recruited various call centre profiles of all job levels for our clients - ranging from entry-level graduates to professionals with years of relevant project experience. Whether or not you are seeking teammates on a permanent to temporary contract basis, our call centre team is able to advise you on the ins and outs of finding the right candidates.

Talk to us about your call centre recruitment needs today.

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List of Malaysia recruitment services available at BGC Group Malaysia

We help employers make better recruitment decisions so that they can enhance the strength of their Malaysia call centre workforce with the talents they need for their organisations. We also care to streamline the Malaysia recruitment process for employers so that they can hire more efficiently and effectively.

Here are just some of our recruitment outsourcing services to employers in Malaysia:

  • Malaysia job market intelligence 
  • job attraction and candidate sourcing
  • cv screening and shortlisting
  • interview scheduling and coordination 
  • compensation package negotiation and offering
  • recruiter on demand

Get in touch with us for a recruitment outsourcing solution specifically tailored to meet your organisation's business manpower needs in Malaysia.

Contact us



Call Centre Career In Malaysia

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Our Testimonials

Cindy, thank you so much for your partnership on this important project.
I know it was hectic and with lots of last minute requests but I was amazed by your great understanding of our situation and commitment to support us.
The people we have onboarded previous weeks are...

Head of Recruitment
Travel Tech Client

Lucas was our recruitment consultant over the past couple of months, and his quality of service has been nothing short of excellent. Working with him has been a tremendous joy. I was amazed by his spirit of excellence and efficiency! Many times I have reached out to him on a...

HR Associate
Global Management Consultancy Client

BGC has been very supportive and cooperative in helping us meet our manpower needs and requirements. We have managed to fill our most difficult vacancies this year with their help. Excellent job BGC!

HR Manager
Insurance Client

From the time we engaged BGC to assist us in sourcing to fulfill our hiring needs, we have never disappointed. They were able to meet our requirements and deadlines without fail. They accept our feedback/criticism with an open mind and deliver results as promised. It’s always a pleasure to work...

Talent Acquisition
Booking App Client

The recruitment consultant - Muhammed Shamil bin Suleiman is very friendly, helpful and responsive. Although not all profiles provided are successfully shortlisted for interview or hiring, he still positively sources other potential candidates to fulfill the requirement.


Been working with them especially Andrew Ng & Cindy Woon for company project. They were very responsive and helpful when ever we need their assistance. The diligence and dedication demonstrated by the team was impressive. Thank you for your contribution and we hope that you can maintain the same excellent...


I would like to take this opportunity to express my gratitude towards my consultant Ms Wong Chee Sem. She have been very patience and helpful throughout the process of me getting a job. She have been very responsive to all my queries through text and calls which hardly find from...

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