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Customer Service recruitment malaysia

Customer Service Recruitment In Malaysia

Looking to increase the size of your customer service team? Or looking to recruit a team of contract customer service specialist for your short term projects?

Our Customer Service Recruitment Specialist In Malaysia Can Help

Customer service is a tough job and the lifeblood of any business. Great customer service can create happy loyal customers and possibly new opportunities for your business. As a leading customer service recruitment agency, we understand the requirements for customer service roles. From the wealth of experience to the hard and soft skillsets, our recruitment team knows what makes the profile of a successful customer service professional. 


At BGC Group Malaysia, we work closely with our clients throughout the recruitment process to help ensure clear and open communication paired with a transparent process. With this process, knowledge, and our extensive network in Malaysia, we will work with you to find the right fit, providing the best-fit recruitment solutions to fit your business's customer service needs.  


Talk to us about your customer service recruitment needs today.


​Contact us


List of Malaysia recruitment services available at BGC Group Malaysia

We help employers make better recruitment decisions so that they can enhance the strength of their Malaysia Customer Service workforce with the talents they need for their organisations. We also care to streamline the Malaysia recruitment process for employers so that they can hire more efficiently and effectively.


Here are just some of our recruitment outsourcing services to employers in Malaysia:

  • Malaysia customer service job market intelligence 
  • job attraction and candidate sourcing
  • cv screening and shortlisting
  • interview scheduling and coordination 
  • compensation package negotiation and offering
  • recruiter on demand

Get in touch with us for a recruitment outsourcing solution specifically tailored to meet your organisation's business Customer service manpower needs in Malaysia.

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Our Testimonials

Cindy, thank you so much for your partnership on this important project.
I know it was hectic and with lots of last minute requests but I was amazed by your great understanding of our situation and commitment to support us.
The people we have onboarded previous weeks are...

Head of Recruitment
Travel Tech Client

Lucas was our recruitment consultant over the past couple of months, and his quality of service has been nothing short of excellent. Working with him has been a tremendous joy. I was amazed by his spirit of excellence and efficiency! Many times I have reached out to him on a...

HR Associate
Global Management Consultancy Client

BGC has been very supportive and cooperative in helping us meet our manpower needs and requirements. We have managed to fill our most difficult vacancies this year with their help. Excellent job BGC!

HR Manager
Insurance Client

From the time we engaged BGC to assist us in sourcing to fulfill our hiring needs, we have never disappointed. They were able to meet our requirements and deadlines without fail. They accept our feedback/criticism with an open mind and deliver results as promised. It’s always a pleasure to work...

Talent Acquisition
Booking App Client

The recruitment consultant - Muhammed Shamil bin Suleiman is very friendly, helpful and responsive. Although not all profiles provided are successfully shortlisted for interview or hiring, he still positively sources other potential candidates to fulfill the requirement.

HR
Client

Been working with them especially Andrew Ng & Cindy Woon for company project. They were very responsive and helpful when ever we need their assistance. The diligence and dedication demonstrated by the team was impressive. Thank you for your contribution and we hope that you can maintain the same excellent...

HR
Client

I would like to take this opportunity to express my gratitude towards my consultant Ms Wong Chee Sem. She have been very patience and helpful throughout the process of me getting a job. She have been very responsive to all my queries through text and calls which hardly find from...

Local Jobseeker
Candidate