Call Centre Advisor (Thai Speaker)

Call Centre Advisor (Thai Speaker)

Job Title: Call Centre Advisor (Thai Speaker)
Contract Type: Permanent
Location: Pulau Pinang
Salary: RM4500
Start Date: ASAP
Contact Name: BGC Malaysia Recruitment
Job Published: October 23, 2020 10:20

Job Description

Job Responsibilities: 

• Respond to customer queries in a timely and accurate way, via phone, email or chat 

• Handle and carefully respond to all inbound and outbound customer inquiries including callbacks to follow up with customers to ensure their technical issues are resolved 

• Provide excellent customer service through active listening 

• Appropriately communicate with customers 

• Work with confidential customer information and treat it sensitively 

• Stay up to date on new products, marketing initiatives and policy/regulatory changes


• Candidates must able to communicate in Thai Language and English 

• Candidates must able to work in weekends, public holidays (Rotational shift ) 

• Working hours will be normal working hours, 9am-6pm 

• Working location : George Town, Pulau Pinang

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