Call Centre Advisor (Thai Speaker)

Location: Penang
Job Type: Permanent
Benefits: NA
Sector: Call Centre, Others
Contact Email:
Salary: 4500

Job Responsibilities: 

• Respond to customer queries in a timely and accurate way, via phone, email or chat 

• Handle and carefully respond to all inbound and outbound customer inquiries including callbacks to follow up with customers to ensure their technical issues are resolved 

• Provide excellent customer service through active listening • Appropriately communicate with customers 

• Work with confidential customer information and treat it sensitively 

• Stay up to date on new products, marketing initiatives and policy/regulatory changes

Requirements: 

• Candidates must able to communicate in Thai Language and English

 • Candidates must able to work in weekends, public holidays (Rotational shift ) 

• Working hours will be normal working hours, 9am-6pm •

 

 Working location : George Town, Pulau Pinang