Customer Service executive-Bilingual (Man+Eng)

Customer Service executive-Bilingual (Man+Eng)

Job Title: Customer Service executive-Bilingual (Man+Eng)
Contract Type: Permanent
Location: Kuala Lumpur
Salary: From RM 2,800 - RM 3,700
Job Published: May 18, 2020 15:30

Job Description

Job Details:

  • To handle incoming inquiries and complaints for all bank's products
  • Liaise with different parties to resolve client's issues
  • Identify the service gaps and gather customer feedbacks for improvement plan
  • Achieve monthly KPI as per agreed
  • Adhere to procedures to policies

Job Requirements

  • Possess at least 1 year contact centre experiences in answering inbound calls
  • Able to speak in different languages such as Mandarin English and Malay
  • Possess at least SPM/ Diploma/ Degree in any discipline
  • Well versed in different languages</li><li>Able to work rotational shift (5 days a week), 24/7 shift
  • Salary Range from RM 2,800 - RM 3,700 + Shift Allowances + Superb Benefits - up to GROSS 5K

Get similar jobs like these by email

By submitting your details you agree to our T&C's