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Customer Service - Fresh Grad - Gross salary up to 5K - KLCC

Customer Service - Fresh Grad - Gross salary up to 5K - KLCC

Job Title: Customer Service - Fresh Grad - Gross salary up to 5K - KLCC
Contract Type: Permanent
Location: Kuala Lumpur
Industry:
Salary: RM 2,700 - RM 3,700
Contact Name: BGC Group Malaysia Recruitment
Job Published: May 07, 2020 13:54

Job Description

Job Details:

  • To handle incoming inquiries and complaints for all bank's products
  • Liaise with different parties to resolve client's issues
  • Identify the service gaps and gather customer feedback for improvement plan
  • Achieve monthly KPI as per agreed
  • Adhere to procedures to policies

Job Requirements:

  • DEGREE FRESH GRAD WELCOMED
  • Possess at least 2 years contact centre experiences in answering inbound calls
  • Able to speak in different languages such as Mandarin, English and Malay
  • Possess at least SPM/Diploma/Degree in any discipline
  • Able to work rotational shift (5 days a week), 24/7 shift

Benefits:

  • High basic salary range from RM 2,700 to RM 3,700
  • Shift Allowance + KPI Allowance + Transport Allowance
  • Permanent role
  • Professional Training provided
  • 21 days AL
  • Double pay on Public Holiday
  • Career progression

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