Fraud Analyst

Fraud Analyst

Job Title: Fraud Analyst
Contract Type: Permanent
Location: Johor
Salary: MYR 4,500
Job Published: June 30, 2021 09:47

Job Description

Salary: Up to MYR 4,500 / month \

Working location: Johor Bahru

Working hours: Sunday to Wednesday or Tuesday to Saturday, 7:30 am - 4:30 pm, 8:00 am - 5:00 pm, 8:30 am - 5:30 pm (quarterly rotating) 


Job Description:

  • Understanding complex risk workflows in ecommerce transaction system. 

  • Manage sensitive customer data while adhering to strict security and privacy rule.

  • Identifying and analysing fraudulent patterns. 

  • Using platform tools in decision making on consumer and commercial transaction. In addition, apply preventive measures. 

  • Adhering to platform KPIs related to accuracy, decision time and productivity. 

  • Using advance statistical methods to unravel deep insights. 

  • Develop documentation, coordinating and implementing guidelines, training and helping colleagues with new tools onboarding. 

  • Propose preventive measures, process enhancements, and improve tool functionality. 

  • Actively work with business owners and engineering teams to deploy new features and predictive models into production. 

  • Provide root cause analysis and participate in meetings with senior team members from other operational divisions, engineering, and data science teams.

 Job Requirements: 

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field. 

  • Required language(s): Bahasa Indonesia, Thai, Vietnamese, because of the nature of the work

  • At least 1 year(s) of working experience with e-commerce online payment project/experience in analyzing large volume of data 

  • Experience in online piracy/fraud/ abuse detection 

  • Applicants must be willing to work in Johor Bahru


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