HR Data and Reporting Specialist (Thai Speaker) Shared Service Centre

HR Data and Reporting Specialist (Thai Speaker) Shared Service Centre

Job Title: HR Data and Reporting Specialist (Thai Speaker) Shared Service Centre
Contract Type: Permanent
Location: Kuala Lumpur
Salary: Up to RM7500
Start Date: ASAP
Contact Name: BGC Group Malaysia Recruitment
Job Published: September 23, 2020 16:03

Job Description

Duties & Responsibilities:

 •HR Shared Service Setup and Transition

 • Support the setup activities of an HR Shared Service which includes the following but not limited to

 • Transition activities across APAC ensuring compliance to standardized processes as well as statutory regulations.

 • Support the implementation of HR Shared Services supporting tools and technologies

 • Support key activities (i.e. training and etc) for a successful transition to the shared service center.HR Shared Service Operations

 • Process all service requests assigned in an accurate and timely manner, within the agreed service levels and targets as defined in the Service Level Agreement (SLA).

 • Perform relevant data updates, reviews and validation of employee data against supporting documents to ensure high quality of data maintained in all HR systems.

 • Comply with data integrity, security and privacy policies and applicable regulations.

 • Perform the relevant tasks to extract, import, and export of data from various systems for submission to the relevant parties. • Generate all required standard reports based on the   predefined schedule and validate the accuracy of reports before submitting to customers.

 • Assist in the generation of ad hoc report requests from customers.

 • Contribute to and participate in data review exercises on a regular basis to ensure data integrity and quality.

 • Ensure proper documentation and administration of requests as per the agreed operational process and procedures.

 • Work closely with HR Shared Service Centre Data and Reporting Team Lead to execute any process improvements within the department.

 • Escalate issues and data quality issues for a resolution quickly and follow through to closure.

 • Assist on other operational tasks as a backup role in the absence of team members.

 • Perform regular updates and enhancements to job aids, standard operating procedures, FAQs, knowledge database and other reference materials to assist in resolving employee inquiries   and issues.


Job Requirements:

• 2-3 years experience in data management and reporting in a shared service centre environment, preferably in a HR services environment.

 • Strong communication skills in Thai and English, both written and spoken, are essential. Additional languages a plus.

 • Knowledge in the usage of HR systems to perform relevant data management and reporting activities.

 • Knowledge and skill in the use of Microsoft Office / Google suite of software.

 • High level of discretion and confidentiality with the handling of the employee data.

 • Knowledge of data privacy act and other data related regulations.

 • Thai Speaker

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