Technical Architect / Solution Architect

Location: Kuala Lumpur
Job Type: Permanent
Benefits: Attractive salary package
Sector: Information Technology, Others
Contact Name: BGC Malaysia Recruitment
Salary: RM 5000

Responsibilities: 

  • Lead technical architect for major aspects of the IT architecture with the main focus on SaaS applications and integration. 
  • Serve as a primary system administrator for SaaS environment (e.g. Salesforce.com). 
  • Define and Lead Infra/Environment (non-functional) testing, including Cloud and on-premise integration. 
  • Devising IT operations framework with ITSM system (i.e. ServiceNow), monitoring, automation (i.e. Automic, Control-M), DevOps, common services and reporting tools. 
  • Ability to technically lead complex projects throughout the complete IT lifecycle (Analysis, Architecture, Design, Build, Test & Production)
  • Work with the management team to establish suitable processes to support administrative, development and change management activities. 
  • Provide direction, input and governance into other groups including design, architecture and development for the assigned application portfolio. This includes remediation, testing, data migration, system cutover, decommissioning and platform roadmaps. 
  • Prepare documentation for overall environment/cloud sandbox readiness and integration. 
  • Effectively act as the liaison between users, vendors and the application development teams. 

Qualifications/Skills:

  • 7-9 years of experience as an Application Architect with Telecom background. Hands-on experience in implementation of Order Management / Service Provisioning, CRM, CPQ, Billing. 
  • Have experience in IT infrastructure, engineering and software architecture design, business analysis, business process, DevOps, Agile. 
  • Experienced with the database technologies: MS SQLServer, MongoDB, PostgreSQL, Oracle, MariaDB/MySQL • Technical background in different infrastructure, AWS Cloud, Salesforce, Kubernetes. 
  • Familiarity with scripting tools such as Unix/Linux scripts and Windows PowerShell. 
  • Excellent knowledge of Windows Server, Linux/RHEL OS. 
  • Familiar with API (REST and JSON) knowledge, microservices, serverless architecture.
  • Strong understanding of Salesforce.com best practices and functionality. 
  • Salesforce Admin / Sales Cloud / Service Cloud Certification is a plus 
  • Knowledge in Service Fulfilment - Network Inventory (plus Data Migration) , Service Assurance – Fault and Trouble Ticketing systems is a plus. 
  • Ability to understand and articulate complex requirements.